Frequently Asked Questions
How should I treat my Kaji knife?
To ensure the longevity and performance of your knife, follow these simple care instructions: Hand wash with a non-abrasive sponge and dry thoroughly after each use. Regularly hone the knife to maintain its sharpness. Avoid cleaning it in the dishwasher, as this can cause damage. Opt for softer cutting boards to preserve the blade, and refrain from cutting bones or frozen food to prevent chipping and damage.
What is the material of knives?
The knife is made of high chromium USA grade 440C stainless steel.
Can I return an item?
Yes, we accept returns of unopened and unused products within 30 days of the original purchase date. Please see our refund policy for more details. For more information please visit our refund policy.
I have more questions, how can I get in contact?
You can contact our customer service team hi@kajikitchen.com. We will make every effort to reach out to you as promptly as possible.
When will my package arrive?
From the date of purchase it will take up to 3 business days to dispatch an order. Depending on the shipping destination and courier it can take up to 3-7 business days to arrive. There will be a tracking number provided to keep you updated.